Global airport hospitality services provider Plaza Premium Group (PPG) announced the appointment of Jonathan Song as chief commercial officer, and Mei Mei Song as chief transformation officer.

In his new capacity, Jonathan will spearhead the global development of new airport hospitality services and facilities in new airports. He will also lead key strategic partnerships, enhancing and growing sales channels, product development, and drive Smart Traveller, PPG’s loyalty programme. 

As head of transformation, Mei Mei oversees the brand’s evolution through the implementation of various transformation initiatives including enhancing customer experiences, diversifying PPG’s sales mix, and anticipating future trends and opportunities. She also takes charge of PPG’s sustainability strategy.

Timely appointments

According to PPG founder and chief executive Song Hoi-see: “As the founder of a family-run global business, I’m immensely proud that both my children have been actively involved in growing PPG. Combined, they have spent more than two decades working with all of our dedicated teams and have experienced first-hand the many changes in the travel industry.”

Song added that these appointments are timely as the business is currently building up its leadership structure by placing more responsibility into the hands of the next generation.

Founded in Hong Kong, PPG is the eight-time winner of Skytrax’s World’s Best Independent Airport Lounge, and operates in 30 countries, 75 airports, and serves more than 20 million customers a year. PPG’s airport hospitality offerings also include dining outlets, airport terminal hotels, and the ALLWAYS concierge services.